If you’ve received an invitation letter or email from J.D. Power asking about a recent purchase or service experience, that’s likely tied to TellJDPower, the company’s official customer feedback survey.
Unlike typical restaurant or retail surveys triggered by a receipt, TellJDPower is used across a wide range of industries, from auto dealerships to banking, insurance, and utilities. Completing the survey takes just a few minutes, and participants are often entered into a sweepstakes with the chance to win a substantial cash prize.
In this guide, we’ll walk through everything you need to know about the TellJDPower survey, from eligibility to entry.
About J.D. Power
J.D. Power was founded back in 1968 by James David Power III and has since grown into one of the most recognized names in consumer research and data analytics. Headquartered in Troy, Michigan, the company is widely known for its rankings and studies on vehicle quality, customer satisfaction, and long-term reliability, particularly within the automotive industry. Over the decades, J.D. Power expanded well beyond cars, now covering sectors like banking, insurance, telecommunications, healthcare, and utilities.
What sets J.D. Power apart is its reputation for independent, data-driven insight. Businesses across industries rely on its research to understand how customers really feel about their products and services, and that reputation is built entirely on the willingness of everyday consumers to share honest feedback. That’s exactly where TellJDPower comes in — it’s the channel through which individual customers, often invited by a specific brand or sponsor working with J.D. Power, get to weigh in directly.
Why J.D. Power Runs the TellJDPower Survey
Because J.D. Power’s core business revolves around understanding customer satisfaction, the TellJDPower survey plays a central role in how the company gathers its data. Depending on the specific study, participants may be asked about a recent vehicle purchase, a mortgage application, an insurance claim, or another service experience with a sponsoring company. This feedback helps J.D. Power compile the rankings and reports that businesses use to benchmark themselves against competitors. For participants, it’s a chance to have their experience genuinely counted, along with an incentive in the form of a cash sweepstakes entry.
Requirements to Take the Survey
- An invitation to participate, typically received by mail, email, or through a printed letter tied to a specific J.D. Power study.
- A passcode or survey code included in your invitation, which is required to access the questionnaire.
- A computer, tablet, or smartphone with a stable internet connection.
- The ability to read and understand English, since most studies are conducted in English.
- Participants must be at least 18 years old and a legal resident of one of the 50 United States or the District of Columbia.
- You generally need to be an existing customer of the sponsoring company tied to the specific survey, such as someone who applied for a mortgage or purchased a vehicle recently.
How to Take the TellJDPower Survey
- Locate the invitation you received, whether by mail or email, and find the passcode or survey code listed on it.
- Visit the official TellJDPower survey website as directed in your invitation.
- Enter your passcode in the field provided to begin the survey.
- Answer each question honestly, covering your recent experience with the sponsoring company, including service quality, staff interactions, and overall satisfaction.
- Continue through each section at your own pace, rating different aspects of your experience as prompted.
- Once you’ve completed all the questions, you’ll typically be asked to provide your name, address, phone number, and email address for prize notification purposes.
- Submit your responses to finish the survey and be entered into the associated sweepstakes.
Terms and Conditions of the TellJDPower Survey
- Participants must be at least 18 years old and legal residents of the 50 United States or the District of Columbia.
- A valid invitation, along with the passcode or survey code provided, is required to access the survey.
- Employees of J.D. Power, its affiliates, and sponsoring companies are generally not eligible to participate.
- Only one entry is typically permitted per participant for each specific study or survey period.
- Cash prizes and rewards are non-transferable, and any applicable taxes are the responsibility of the winner.
- J.D. Power states that it does not sell participants’ contact information, using it strictly for research and prize notification purposes.
- The company reserves the right to modify, pause, or discontinue any specific survey or sweepstakes program at any time.
- Participants are expected to provide honest, accurate responses, and fraudulent or duplicate entries may result in disqualification.
Rewards and Benefits of the Survey
One of the more notable aspects of TellJDPower compared to typical retail surveys is the scale of its sweepstakes rewards. Depending on the specific study, participants have a chance to win cash prizes that can range from a few thousand dollars up to a much larger sum, distributed in the form of a check to selected winners. It’s a meaningful incentive for the few minutes it takes to complete the questionnaire.
Beyond the potential prize, there’s real value in participating for a broader reason. J.D. Power’s rankings and reports directly influence how companies across industries approach customer service, product design, and overall quality. When you share honest feedback through TellJDPower, that input becomes part of a larger dataset that shapes decisions well beyond your individual experience — helping set the standard that other customers benefit from later.
FAQ’s
- Do I need a specific invitation to take the TellJDPower survey?
Yes, participation is generally tied to a specific invitation with a unique passcode or survey code, rather than being open to the general public.
- How long does the survey take to complete?
Most TellJDPower surveys are designed to be completed in just a few minutes, often around three to five minutes depending on the study.
- What can I win by completing the survey?
Depending on the specific study, participants may be entered into a sweepstakes for a cash prize, with amounts varying based on the promotion tied to that survey.
- Is my personal information sold or shared after taking the survey?
J.D. Power states that participant contact information is not sold and is used solely for research and prize notification purposes.
- Can employees of J.D. Power or its partners take the survey?
No, employees of J.D. Power, its affiliates, and the sponsoring companies tied to a specific study are typically not eligible to participate.
- Is the survey available in languages other than English?
Most TellJDPower surveys are conducted in English, so a working understanding of English is generally required to complete the questionnaire.
Conclusion
The TellJDPower survey gives everyday customers a genuine opportunity to weigh in on their experience with a specific company, whether that’s a car dealership, a mortgage lender, or another service provider working with J.D. Power. It only takes a few minutes to complete, and depending on the study, participants get a real shot at a meaningful cash reward for their honesty.
Beyond the prize itself, this feedback plays an important role in shaping the standards that businesses across industries are held to. So if you’ve received a TellJDPower invitation, it’s well worth taking a few minutes to share your honest experience you might walk away with more than just the satisfaction of being heard.